There are no refunds or returns on art. Please let me know though, if you are not 100% satisfied or if a problem occurred in shipping, and I will make sure there is a satisfactory resolution.
I have 2 hour blocks of time for each session. Usually, sessions take 40 minutes to 1.5 hours. I do often finish up details of paintings later, but do not need to prolong time after the client has said what they wish to say.
Sessions booked get no refunds. I will wait in a session for 15 minutes, and then consider it cancelled, unless the error was mine of course. Being late to a session does not give more time on the end.
If a session needs to be rescheduled, please do so no later than 24 hours before the booked time.
Thank you for your consideration and support! xoYabette